Last updated: April 26, 2026

This Privacy Notice for Hanna Broer Design, LLC (“we,” “us,” or “our”) explains how we collect, use, and share your personal information when you visit hannabroer.com or buy our handmade lingerie and clothing.

If you have questions, email us at hanna@hannabroer.com or write to us at:

Hanna Broer Design, LLC 1331 Town Line Rd Craftsbury Common, VT 05827, USA

Summary

• We collect the information you give us when you place an order or contact us: name, email, shipping address, phone number, and body measurements for made-to-order items. Payment details are handled directly by Stripe and PayPal — we never see your full card number.
• Our website automatically collects basic technical information (IP address, browser type, pages visited) through cookies and analytics tools.
• We share information only with the service providers we need to run the business: payment processors, shipping carriers, our website host, our email/newsletter platform, Google Analytics, and the advertising pixels we run on Meta (Facebook/Instagram) and Pinterest.
• We do not sell your personal information for money. Some of our advertising tools may count as “sharing” under US state privacy laws — see Section 6 for how to opt out.
• You can ask us to access, correct, or delete your information at any time.

1. Information We Collect

Information you give us directly:

• Name, email address, phone number
• Shipping and billing address
• Order details and contact preferences
• Body measurements you provide for made-to-order garments
• Messages you send us through our contact form or by email

Payment information: When you check out, your card or PayPal details go directly to Stripe or PayPal. We receive a confirmation that the payment succeeded and the last four digits of your card, but we do not store your full payment information. See Stripe’s privacy policy at https://stripe.com/privacy and PayPal’s at https://www.paypal.com/us/legalhub/paypal/privacy-full.

Information collected automatically:

• IP address, approximate location (derived from IP), browser and device type, operating system
• Pages viewed, links clicked, time spent on the site, referring URL
• Cookie identifiers used by our website host, analytics, and advertising tools

We do not knowingly collect race, ethnicity, religion, sexual orientation, biometric data, precise GPS location, or other categories of sensitive personal information.

2. How We Use Your Information

We use the information we collect to:

• Make and ship your orders, including custom-fitted garments based on the measurements you provide
• Process payments, refunds, returns, and exchanges
• Respond to your messages and customer-service requests
• Send order confirmations, shipping updates, review requests or follow-up emails about your order, and (if you opt in) marketing emails about new products and sales.
• Improve the website, fix bugs, and understand how customers find us
• Show ads for our products on Meta (Facebook/Instagram), Pinterest, and other advertising platforms
• Comply with tax, accounting, and other legal obligations
• If you leave a review on this site, it may be displayed publicly along with your first name and any images you choose to include. Reviews and images may also be used in marketing materials (such as email or social media), always in a way that reflects your original submission.

We rely on these legal bases to process your information (relevant to EU/UK customers): performance of your purchase contract, your consent (for marketing emails and non-essential cookies), our legitimate interest in running and securing the business, and compliance with legal obligations.

3. Body Measurements

If you order a made-to-order garment, we ask for body measurements so we can fit it correctly. We use these measurements only to make and ship your order. We keep them associated with your customer record so we can re-make items for repeat customers, and you can ask us to delete them at any time by emailing [email protected].

4. Who We Share Information With

We share information only with service providers who help us run the business, and only the information they need to do their job:

We may also share information when legally required (subpoena, court order, regulator request) or in connection with a sale or transfer of the business.

We do not sell personal information for money. Our use of the Meta Pixel, the Pinterest Tag, and similar advertising cookies may be considered “sharing” or a “sale” under California, Colorado, Connecticut, and similar state privacy laws because it involves transferring information for cross-context behavioral advertising. See Section 6 for how to opt out.

5. Cookies and Tracking

We use a small number of cookies and similar technologies:

• Essential cookies — required for the site, the WooCommerce shopping cart, and checkout to work. These include WordPress session cookies and WooCommerce cart cookies.
• Analytics cookies — Google Analytics, to understand how visitors use the site. Opt out at https://tools.google.com/dlpage/gaoptout.
• Advertising cookies — the Meta (Facebook/Instagram) Pixel and the Pinterest Tag, to show our ads to people who have visited the site and to measure ad performance. Opt out via your Meta and Pinterest ad preferences, or use the controls in Section 6 below.

If you submit our contact form (built with Elementor) or subscribe to our newsletter, the site may briefly set cookies to remember the form state.

Managing your cookie preferences. When you first visit the site, you will see a cookie consent banner that lets you accept or refuse non-essential cookies. You can change your choices at any time by clicking the “Cookie Preferences” link in the footer of any page. If you are visiting from the EU, UK, or Switzerland, non-essential cookies (analytics and advertising) are blocked by default until you consent. If you are visiting from the United States, you can opt out of analytics and advertising cookies through the same banner or footer link.

You can also block or delete cookies through your browser settings. Some parts of the site, including checkout, may not work properly without essential cookies.

6. Your Privacy Choices

Opt out of marketing emails. Click the unsubscribe link in any email, or email us at hanna@hannabroer.com.

Manage cookies and tracking. Use the cookie consent banner that appears on your first visit, or click the “Cookie Preferences” link in the footer of any page to change your choices at any time. This is the easiest way to turn off Google Analytics, the Meta Pixel, the Pinterest Tag, and other advertising cookies on this site.

Opt out of advertising “sharing” (California, Colorado, Connecticut, and similar states). You can opt out of our use of advertising pixels through the “Cookie Preferences” link in the footer or by clicking “Do Not Sell or Share My Personal Information” in the footer. We automatically honor Global Privacy Control (GPC) browser signals — if your browser sends a GPC signal, we treat it as a valid opt-out request without further action from you. You can also email hanna@hannabroer.com with the subject line “Do Not Sell or Share.”

Access, correct, or delete your information. Email us at hanna@hannabroer.com or use the contact form on our website. Please include “Privacy Request” in the subject line and tell us what you’d like us to do (access, correct, delete, or export your information). We will verify your identity before acting on the request, and respond within the time required by your state or country’s law (typically 30–45 days).

EU, UK, and Swiss residents have additional rights under the GDPR and UK GDPR, including the right to data portability, the right to object to processing based on our legitimate interests, and the right to lodge a complaint with your data protection authority. EU residents can find their authority at https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. UK residents can contact the ICO at https://ico.org.uk. Swiss residents can contact the FDPIC at https://www.edoeb.admin.ch.

California residents also have the rights described above and may designate an authorized agent to act on their behalf. We will not discriminate against you for exercising any privacy right.

7. How Long We Keep Information

We keep order records (name, address, items, totals) for at least seven years to comply with tax and accounting obligations. We keep body measurements only as long as you remain a customer, and delete them on request. We keep marketing email contacts until you unsubscribe. Analytics and advertising data is retained according to the providers’ standard retention periods (typically 14 months for Google Analytics, up to 180 days for Meta, and approximately 13 months for Pinterest).

8. Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit (HTTPS) and limiting access to personal information to people who need it to do their job. No system is perfectly secure, and we cannot guarantee that information transmitted online will always be safe.

9. International Customers

We are based in the United States. If you order from outside the US, your information will be transferred to and processed in the US, where data protection laws may differ from those in your country.

10. Children

Our products are not directed at children under 18, and we do not knowingly collect information from anyone under 18. If you believe a child has given us their information, contact us and we will delete it.

11. Changes to This Notice

We may update this notice from time to time. We will post the new version here with an updated “Last updated” date. If the changes are significant, we will notify customers by email or with a notice on the site.

12. Contact

Questions, requests, or complaints:

Email: hanna@hannabroer.com

Mail: Hanna Broer Design, LLC, 1331 Town Line Rd, Craftsbury Common, VT 05827, USA