RETURNS & EXCHANGES
Overview
Each item is handmade to order or in small batches. Please review the size guide carefully before ordering. If you’re unsure about sizing, I’m happy to help before you purchase.
Exchanges
Exchanges are preferred and accepted within 14 days of delivery, subject to fabric stock availability.
Items must be:
- Unworn and unwashed
- In original condition
- Not a custom item
Returns
Returns are accepted within 14 days of delivery.
To be eligible:
- Item must be unworn and unwashed
- Item must be in original condition
- Item cannot be customized
Non-Returnable Items
The following items cannot be returned or exchanged:
- Customized items
- Items that have been worn, washed, or altered in any way
Return Process
Email hanna@hannabroer.com with:
- Order number
- Item(s) to be returned
Instructions will be provided upon request.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.